Terms of Service

Tazzify is a software tool that helps contractors, handymen, and other service-business operators create, manage, and share price quotes with their clients. The Free tier allows quote creation and sharing. The Premium tier (currently $20/month or $200/year, subject to change) adds persistent quote storage, an online contractor profile, and AI-assisted quote generation.

Tazzify is a software-as-a-service product. We are not a contractor, licensor, employer, agent, broker, intermediary, escrow holder, or party to any quote, contract, transaction, or work agreement between you and your clients. Quotes generated through the Service are estimates only and do not create a contract between you and your client unless you and your client separately agree to do so. We do not verify, license, supervise, insure, or guarantee the work, qualifications, or conduct of any user.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will use commercially reasonable efforts to provide advance notice of material reductions in functionality affecting paid subscribers.

You must be at least 18 years old, a resident of the United States, and have the legal capacity to enter into a binding contract to use the Service. By signing up you represent and warrant that all of the foregoing are true. You may not use the Service if a previous account of yours was suspended or terminated for breach of these Terms or if you are barred from receiving the Service under applicable law. The Service is not directed to, and may not be used by, persons in the European Union, the United Kingdom, Canada, or any other jurisdiction where the Service would be unlawful.

• You are responsible for the accuracy of all information you enter, including business and client information
• You are responsible for keeping your password confidential and for enabling multi-factor authentication when offered
• You are responsible for all activity occurring under your account, whether or not authorized by you
• You will not share your account or transfer it to any other person or entity without our prior written consent
• You will obtain any consent required by law from your clients before entering their information into the Service, including any consent required under the Telephone Consumer Protection Act (TCPA) before sending SMS quote-share messages and any consent required under CAN-SPAM before sending email
• You will promptly notify us of any unauthorized access to or use of your account by emailing the address in Section 21

You will not, and will not permit any third party to:

• Use the Service for any unlawful purpose or in violation of any applicable federal, state, local, or international law or regulation
• Reverse-engineer, decompile, disassemble, scrape, crawl, or otherwise attempt to derive the source code, structure, or underlying algorithms of the Service
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or any related systems or networks
• Upload or transmit malware, viruses, worms, or any other malicious code
• Upload or transmit content that infringes any patent, trademark, trade secret, copyright, right of publicity, or other intellectual-property right
• Send spam, unsolicited bulk messages, or any communications in violation of TCPA, CAN-SPAM, or similar law
• Misrepresent your identity, business, qualifications, license status, or insurance to your clients or to us
• Generate quotes for fraudulent, illegal, or grossly unsafe work, or for work you are not legally qualified to perform
• Use the Service to harass, threaten, defame, or violate the privacy rights of any person
• Resell, sublicense, or commercially redistribute the Service or its outputs to any third party other than your own clients
• Use the Service to build or train a competing product or service

We may investigate suspected violations and take any action we deem appropriate, including suspending or terminating your account, removing content, and reporting violations to law enforcement.

• Premium subscriptions are billed in advance through Stripe, our payment processor
• By starting a Premium subscription you authorize automatic recurring charges to your payment method until you cancel via Settings → Billing
• Cancellation stops the next renewal; access to Premium features continues through the end of the current paid period
• We offer a 7-day refund window on first-time Premium purchases. After that window, fees are non-refundable except where a refund is required by applicable law
• Pricing may change with at least 30 days' prior notice; existing subscribers will keep their current price for the remainder of their then-current billing term, after which the new price applies
• You are responsible for any taxes, duties, or government fees associated with your subscription that are not collected by us
• If a payment fails, we may suspend Premium features until payment is resolved; we may also retry the payment in accordance with industry-standard practices

AI quote generation drafts line items based on a description or photograph you provide. AI features are off by default and require your explicit opt-in. The AI output is a non-deterministic estimate based on a probabilistic model; it is not professional, engineering, legal, code-compliance, permit, safety, or pricing advice. You are solely responsible for reviewing, editing, and validating every AI-drafted line item, price, scope assumption, and recommendation before sending a quote to a client or relying on it for any purpose. We make no representation or warranty regarding the accuracy, completeness, fitness, originality, or non-infringement of AI output. We disclaim all liability for AI-generated content used without independent review by you. Full details at /ai-disclosure.

Support calls are answered by an AI and are recorded

Our support phone line is answered by an AI voice agent, not a person, and calls to it are recorded and transcribed. An announcement states both facts at the start of every call, before the conversation begins; by continuing the call after that announcement you consent to being recorded. If you do not consent, hang up and email support@tazzify.com instead — the same team, and never recorded. Do not read card numbers, security codes, or bank details to the support line; we will never ask for them by phone. What we record, how long we keep it, and how to have a call deleted are in Section 10 of the Privacy Policy.

You retain ownership of the content you upload to the Service (including logos, photographs, descriptions, line items, client information, and portfolio entries) ("Your Content"). You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, transmit, display, and process Your Content solely as necessary to operate, secure, and improve the Service for you and to comply with law. We do not sell Your Content. We do not use Your Content to train AI models. The license terminates when you delete the content or your account, subject to commercially reasonable backup retention and any longer retention required by law.

You represent and warrant that you own Your Content or have obtained all rights and consents necessary to upload, share, and use it through the Service, including all required client consents.

The Service, including all software, designs, logos, trademarks, content (other than Your Content), and the look and feel, is owned by Nole LLC or its licensors and is protected by United States and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms. No other right or license is granted by implication, estoppel, or otherwise. "Tazzify" and the Tazzify logo are trademarks of Nole LLC.

You may delete your account at any time via Settings → Privacy. We may suspend or terminate your account or access to the Service at any time, with or without notice and with or without cause, including (without limitation) if we believe you have violated these Terms, if your account poses a security or legal risk, or if we are required to do so by law. On termination, your license to use the Service ends immediately. Your data is handled according to the retention schedule in our Privacy Policy.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, OUTPUTS, RECOMMENDATIONS, PRICING DATA, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT IT WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT.

Vendor pricing and product data

Materials, pricing, availability, and product information displayed in the Service is sourced from third-party vendors (such as The Home Depot and Lowe's) and may be inaccurate, outdated, incomplete, or unavailable in your area. You are solely responsible for verifying material costs, availability, and specifications with the vendor before quoting or purchasing. We are not responsible for vendor pricing changes, stock-outs, miscategorization, or product errors.

Licensing, permits, and code compliance

You are solely responsible for holding any contractor, trade, business, or other license required to perform the work you quote, for obtaining any permits required, for complying with all applicable building codes, zoning, and safety regulations, and for carrying any insurance required by law or by your client. We do not verify, vouch for, or supervise your licensing, insurance, or work, and we do not provide legal, code-compliance, permit, engineering, or safety advice.

Disputes between you and your clients

Any dispute between you and a client of yours — including disputes about scope, price, quality of work, payment, refunds, warranties, change orders, or breach of contract — is solely between you and that client. We are not a party to any such dispute and have no obligation to mediate, arbitrate, refund, or otherwise resolve it.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL NOLE LLC, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, OR LICENSORS (THE "TAZZIFY PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TAZZIFY PARTIES' AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US$100) OR (B) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS CAP IS CUMULATIVE; MULTIPLE CLAIMS DO NOT ENLARGE IT.

THE LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS THE FOREGOING EXCLUSIONS AND LIMITATIONS APPLY TO THE GREATEST EXTENT PERMITTED BY LAW.

YOU ACKNOWLEDGE THAT THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND TAZZIFY AND THAT WE WOULD NOT PROVIDE THE SERVICE TO YOU WITHOUT THEM.

You will defend, indemnify, and hold harmless the Tazzify Parties from and against any and all third-party claims, demands, suits, proceedings, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Service; (b) Your Content or any content you submit, generate, or share through the Service; (c) any quote, contract, transaction, work, dispute, refund, warranty, code violation, injury, or property damage between you and a client of yours; (d) your violation of these Terms or any applicable law (including TCPA, CAN-SPAM, and state consumer-protection statutes); (e) your violation of the rights of any third party (including intellectual-property and privacy rights); and (f) any misrepresentation by you regarding licensing, insurance, qualifications, or scope of work.

We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with our defense. You will not settle any indemnified claim in a manner that imposes any obligation or liability on us without our prior written consent.

You and Tazzify agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or our relationship (each, a "Dispute") will be resolved exclusively through final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect, except as modified here. The arbitration will be conducted by a single arbitrator in your home county, in New Haven County, Connecticut, or by videoconference, at the claimant's election. Each party will bear its own costs of arbitration unless the arbitrator awards otherwise. Judgment on the award may be entered in any court of competent jurisdiction.

YOU AND TAZZIFY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If a court decides that this class-action waiver is unenforceable for a particular Dispute, that Dispute (and only that Dispute) will be severed from arbitration and brought in a court of competent jurisdiction; the rest of this Section 13 will continue to apply.

Notwithstanding the foregoing, either party may (a) bring an individual claim in small-claims court for any claim that qualifies for that court's jurisdiction, and (b) seek temporary or preliminary injunctive relief in court for actual or threatened infringement, misappropriation, or violation of intellectual-property rights, in each case without first proceeding to arbitration.

You may opt out of this Section 13 by sending written notice of your decision to opt out to the contact address in Section 21 within thirty (30) days of first creating your account. Your notice must include your name, the email associated with your account, and the statement "I opt out of arbitration." Opting out of this Section 13 does not affect any other provision of these Terms.

These Terms and any Dispute will be governed by and construed in accordance with the laws of the State of Connecticut and the Federal Arbitration Act, without regard to conflict-of-laws principles that would require the application of the laws of any other jurisdiction. Subject to Section 13, the parties consent to the exclusive personal jurisdiction and venue of the state and federal courts located in New Haven County, Connecticut for any matter not subject to arbitration. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any claim or cause of action arising out of or relating to these Terms or the Service must be brought within ONE (1) YEAR after the claim or cause of action arises or be permanently barred. Some jurisdictions do not allow limitation of the time within which a claim must be brought; in those jurisdictions this Section applies to the greatest extent permitted by law.

We will not be liable for any failure or delay in performing our obligations under these Terms to the extent caused by circumstances beyond our reasonable control, including without limitation acts of God, natural disasters, war, terrorism, riots, civil unrest, pandemic, government action, labor disputes, internet or telecommunications failures, third-party service provider outages (including cloud-hosting, payment-processing, or AI-API outages), denial-of-service attacks, or shortages of materials, energy, or transportation.

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be modified, will be severed from these Terms; the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to enforce it later. Section headings are for convenience only and do not affect interpretation.

You may not assign or transfer these Terms or any of your rights or obligations under them, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempted assignment without our consent is void. We may assign these Terms in whole or in part at any time, including in connection with a merger, acquisition, sale of assets, financing, or by operation of law, without your consent. These Terms are binding on and inure to the benefit of the parties and their permitted successors and assigns.

These Terms, together with our Privacy Policy, AI Processing Disclosure, and any subscription or order confirmation, are the entire agreement between you and Tazzify regarding the Service and supersede all prior or contemporaneous agreements, communications, and understandings on that subject. Any provision of these Terms that by its nature should survive termination — including Sections 7, 8, 10, 11, 12, 13, 14, 15, 17, 18, 19, and 20 — will so survive.

We may update these Terms from time to time. For material changes we will provide at least fourteen (14) days' advance notice through the Service or by email to the address on file before the changes take effect, except where a faster change is required by law or to address a security or compliance issue. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not agree, you must stop using the Service and may delete your account.

Questions, notices, or legal correspondence about these Terms should be sent to Nole LLC d/b/a Tazzify at legal@tazzify.com. A physical mailing address is available on request.